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Read These Terms Before You Open an Account

These Terms & Conditions govern your relationship with just1more — what you agree to when you create an account, fund it via PayPal, Venmo or Play+, and use any part of the platform.

Account EligibilityPayment Terms — PayPal, Venmo, Play+State Law AppliesAccount Termination RightsDispute Process
just1more Read These Terms Before You Open an Account
HOW WE HANDLE IT

Account Security, Data and Your Rights

These Terms & Conditions sit alongside our Privacy Policy and Cookie Policy — each document covers a distinct part of your account relationship with us. Here is how we approach the areas that matter most under these combined terms. Your account data, session activity and payment history are retained for the period required by applicable state regulations and then deleted or anonymized according to our data retention schedule. You can request a copy of your account data or ask us to correct inaccurate information at any time via email.

Account Security

Accounts are protected by password authentication and, where enabled, two-factor verification via your mobile device. You are responsible for keeping credentials confidential; report suspected unauthorized access immediately through live chat.

Cookie Use

We use session cookies to keep you logged in and functional cookies to remember payment preferences like your saved PayPal or Venmo method. You can manage cookie settings in your browser at any time.

Data Retention

Account records, including transaction history for PayPal, Venmo and Play+ deposits, are kept for the period required under applicable state law, then removed from active systems on a rolling schedule.

Requesting Changes

To update personal information, correct an error in your account record, or submit a formal data request, email us with your account ID. We acknowledge requests within a reasonable timeframe and act where legally required.

TERMS CONTACT

Reach Us About These Terms

Have a question about a specific clause, a payment term, or your account status under these Terms & Conditions? We have three direct paths to get you an answer. Choose whichever fits your situation — live chat handles most account and payment questions quickly, while email is the right channel for formal written disputes or requests tied to your account record.

Live Chat Open the chat window from any page on just1more. Live chat handles account terms questions, payment disputes involving PayPal or Venmo, and eligibility clarifications during staffed hours.
Email Support Send a written inquiry to our support address on file for formal requests — account closure, terms dispute notices, or questions about how your Play+ balance is treated under these terms.
Account Help Center Browse the help center for plain-language breakdowns of the most common terms questions — withdrawal holds, account verification steps, and how state eligibility is determined.

Common Questions About These Terms

These are the questions we hear most often about the Terms & Conditions — account eligibility, what happens to your PayPal or Venmo funds, how disputes work, and how to close your account. If your question is not here, live chat or email will get you a direct answer tied to your specific account situation.

They apply to anyone who creates or uses a just1more account, including funding it via PayPal, Venmo or Play+. Access is only available where state law permits online gaming, and by using the platform you confirm you meet that requirement.

We can update these terms at any time. We make reasonable efforts to notify you of material changes — via email or an in-app notice — but continued use of your account after an update is treated as acceptance of the revised terms.

Any verified account balance is returned through the payment method used to deposit — PayPal back to PayPal, Venmo back to Venmo — after identity verification is complete. Play+ balances follow the card's own return procedures.

Start a dispute through live chat or email with your account ID and a description of the issue. We review disputes under the process set out in these terms, and you will receive a written response to your email on file.

Contact us via live chat or email and request account closure. We will confirm your identity, process any remaining verified balance back to your PayPal, Venmo or Play+ method, and close the account within the timeframe stated in our policy.

Yes. Where your state's regulations are stricter than any clause in these terms, the state standard applies. We do not override applicable state law, and your access to just1more depends on whether online gaming is legal in your state.
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Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.